Privacy Policy

Who we are

Foraging.co.uk is part of Wild Food in the UK Ltd, registered company number 08503077. Our main website address is: https://www.wildfooduk.com.

What personal data we collect and why we collect it

We handle all private personal information data in accordance with the Data Protection Act 1998. We will never disclose or sell any personal information we have about you to any other persons/ business. We will only ever disclose data to third parties when we are obliged to do so by law.

Orders

When you place an order on Foraging.co.uk we require your full name, telephone number, email address, billing address, delivery address (if different to billing address), so we can process your order. This information will be stored in a secure server, which can only be accessed by the website administrators.

Payment details

PayPal is our secure online payment provider, this means that when you pay for an order on Foraging.co.uk your payment and your payment details are taken by PayPal.

Foraging.co.uk does not have access to your your payment details and therefore does not store them. In the event of a refund we do this through PayPal who will return the payment to your PayPal account or debit/credit card. You can view PayPal’s privacy policy here

Comments/Reviews

When visitors leave comments/reviews on the site we collect the data shown in the comments form, plus the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here.

After approval of your comment, your Foraging.co.uk account profile picture (if you have set one) is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

When you contact us through our online contact form on the contact us page of this site, we receive an email. This email will contain your message and your email address. We will only ever use this information to respond to your enquiry.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

For more information about cookies please visit www.allaboutcookies.org

Who we share your data with

We will only ever share data in accordance with this privacy policy.

Embedded content from other websites

Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Google Analytics uses cookies to collect anonymous information about how visitors use our site, including the number of visitors to our site, where the visitors have come from and the pages they have visited. They do not contain any personally identifiable information. You can view Google’s Privacy Policy here

Comments

Visitor comments may be checked through an automated spam detection service.

Orders

We will pass your delivery details on to third party couriers (Royal Mail, Parcel2Go etc) in order to deliver the product that you have ordered. You can view Royal Mail’s privacy policy here.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Your contact information

We may use your contact information to contact you about your order, or its delivery. We may also need to pass some of your contact information on to third party couriers to fulfill delivery of your order. We will send out automated emails in relation to your order, including order confirmation and notification of dispatch emails.

We will not send out any emails which do not relate directly to your order unless you sign up to our mailing list.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you have any questions about our Privacy Policy, please contact us on admin@wildfooduk.com.